Legal
Terms of Service
Please read these terms carefully before using our services, products, or website.
Effective: 22 July 2026
Legal
Please read these terms carefully before using our services, products, or website.
Effective: 22 July 2026
These terms apply when you use lil.business, buy a digital product, or engage lilMONSTER for a service. lilMONSTER is an Australian registered business name operated by a sole trader, ABN 59 870 881 596.
A signed proposal, statement of work, or order form may add engagement-specific terms. If there is a conflict, the signed engagement document applies to that engagement, but it does not remove any right that cannot lawfully be excluded.
Our products and services provide practical cybersecurity, AI governance, engineering, and business guidance. They are not legal, tax, accounting, or financial advice. Regulated or high-risk decisions should be checked with an appropriately qualified professional.
Security controls reduce risk but cannot prevent or detect every incident. We will provide services with due care and skill and will deliver the functionality and outcomes expressly described in the applicable product page or engagement document.
Unless a page clearly says otherwise, public prices are in Australian dollars (AUD) and include GST. The total payable, including unavoidable charges, is shown before payment. Polar Software, Inc. is our online reseller and merchant of record for digital checkout, processes payment, and provides the checkout receipt or tax invoice.
If the same item is accidentally displayed at more than one price, we will correct the display and comply with Australian pricing law. We will not charge more than the price you accepted at checkout without your express agreement.
Digital products are normally made available by Polar immediately after successful payment. If access has not arrived within 30 minutes, contact shoutout@lil.business with the purchasing email address and order reference.
Unless the product page says otherwise, purchase grants one buyer a non-exclusive licence to use and adapt the materials internally for that buyer's own business. You must not resell, publish, sublicense, or distribute the original materials as a competing product.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts, or modifies those guarantees, remedies, or any other non-excludable right.
If a product or service has a major failure, you may be entitled to reject it and choose a refund or replacement, or cancel a service and receive a refund for the unused portion. For a non-major problem, we may first provide a repair, correction, re-performance, replacement, or other remedy within a reasonable time.
Our Refund and Remedy Policy explains how to request help. A change-of-mind limit never overrides rights under the Australian Consumer Law.
Scope, milestones, dependencies, fees, and cancellation arrangements for consulting work will be set out in a proposal or statement of work. You must provide accurate information and timely access reasonably needed for delivery. We will tell you if missing access or information is likely to affect timing or scope.
We will not materially reduce an agreed paid scope or impose a new fee without your agreement. Any variation must be recorded in writing.
Some website, newsletter, and product material may be drafted with AI assistance and then reviewed. We remain responsible for the product or service supplied to you. You should still validate recommendations against your own systems, risk appetite, and regulatory obligations.
Nothing in these terms limits liability where doing so would be unlawful, including liability for non-excludable consumer guarantees. Where liability can lawfully be limited, our liability will be limited to a remedy permitted by law and proportionate to the affected product or engagement.
Each party remains responsible for loss caused by its own fraud, wilful misconduct, or breach of law. You remain responsible for backups, account security, and decisions made outside the agreed scope.
We retain ownership of our pre-existing methods, templates, code, branding, and general know-how. You retain ownership of material you provide. Ownership and licence terms for custom deliverables are stated in the applicable engagement document.
We may update these website terms prospectively to reflect legal, security, or operational changes. The version accepted when you purchased a product or signed an engagement continues to govern that transaction unless a change is required by law or you agree to it. We will not rely on an updated term to retrospectively remove an accrued right.
These terms are governed by the laws of Victoria, Australia. Before commencing formal proceedings, please contact us so we can try to resolve the matter promptly. Nothing in this section prevents either party from using a court, tribunal, regulator, or consumer remedy available under applicable law.